As we step into 2024, our agenda is clear and focused. This year, we are honing in on three primary areas to enhance our service and support for our customers. Here’s what we’re concentrating on:
1. Customer Focus
Our commitment to our customers remains our top priority. We understand the importance of your machining, repair, and fabrication needs, and we’re here to meet those needs with the highest level of service. Your business is vital to us, and we view the opportunity to serve you as a privilege. Expect unwavering support and dedication from our team, as we work to deliver the results you need, when you need them.
2. Team Expansion and Skill Development
Recognizing that our strength lies in our team, we’re actively focusing on expanding our workforce and enhancing the skills of our existing members. The demanding nature of our work requires a team that’s not only talented but also well-equipped to handle the challenges that come our way. This year, we’ll continue to recruit and train our staff, ensuring we’re always ready to exceed your expectations with speed and efficiency.
3. Investment in Tooling and Equipment
Our commitment to maintaining a state-of-the-art machine shop, rebuild center, and field services fleet remains steadfast. After significant investments last year, we’re not slowing down. More upgrades and additions are planned for our tooling and equipment to ensure we stay at the cutting edge of technology and capability. These investments allow us to tackle your projects with greater precision and efficiency, ensuring top-quality outcomes every time.
Entering 2024, we are grateful for the trust our customers place in us for their critical repair and fabrication needs. Our team, both long-standing members and new additions, is the foundation of our success. Over the past 78 years, your support has shaped us into the company we are today, and we look forward to continuing this journey of service and growth with you.
Thank you for your continued trust in us. Here’s to a year of achieving new milestones together.